Send the job details first, then review the quote or estimate before choosing whether to accept it.
Use Request a Quote when the work is not an emergency and you would rather send photos, measurements, access details or a written description before arranging an appointment.
The enquiry does not create a booked appointment. Pompey Plumb reviews the information and can prepare a fixed quote or estimate for you to review.
Choose the customer type, add the service address, describe the work and attach useful photos or PDFs.
If enough information is available, Pompey Plumb can send a quote or estimate with the proposed scope and supporting documents.
If you accept, you can provide preferred arrival windows and the accepted quote is converted into a normal appointment request.
Quotes and estimates are kept out of the appointment queue until the price has been reviewed and accepted.
The form asks for the information needed to understand the job: customer type, contact details, billing/service address, job category, description, target timeframe and supporting files.
Pictures of the fitting, pipework, access and surrounding area can make the quote more practical and reduce follow-up questions.
A fixed quote can be used where the scope is clear. An estimate can be used where hidden issues or access may affect the final cost.
Once accepted, the quote can become a normal request with preferred arrival windows and the quoted work carried through.
If water is escaping, damage is spreading or you need same-day help, use the appointment request route or call first.
It works best when the job can be reviewed from photos and written details before a visit is arranged.
If you need a visit booked, or the issue needs checking in person before pricing, start an appointment request instead.
No. It creates a quote enquiry only. An appointment request is created later if you accept the quote or estimate.
Yes. Photos and PDFs can be attached where they help show the fitting, access, pipework, fault or proposed work.
Not always. If the scope is uncertain, an estimate may be more suitable until the work can be inspected properly.